Electronic Payments and the Logic Behind its Usage – A Customer Perspective

Purpose: Electronic payments have grown in significance after the demonetization and more recent Covid-19 aftermath. This paper focuses on various electronic available banking industry at present also analyzes factors that influence customers regarding their usage. Design/ Methodology/ Approach: We try to analyze find important through a questionnaire. use SPSS software data principal factor analysis it narrow down most among them. Findings/ Results: gives ready reckoner researchers or readers about are for usage of payments. An ABCD is done emphasize reader clearly differentiate between different payment modes uses shortcomings if any. Originality: Strengths each one these seen against its weakness. A comparison sorts this out which particular mode better. Type Paper: Conceptual know advantages, benefits, constraints, disadvantages an empirical